Simplify and Optimize your Communications

Unlimited* Canada & USA

Unlimited Canada Long Distance  included in all our Business Solutions .

Latest Technology

To meet a range of needs, reduce cost, get HD voice quality and improve productivity.

Improve Communications

Increase sales when calls go to the right person at the right time.

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iTelephonica Mobile Unified Communications

iTelephonica: Your All-in-One Communication Hub

Stay connected effortlessly, anytime, anywhere.

Description:

iTelephonica transforms your iOS, Android, Windows, and Mac devices into a powerful communication tool, seamlessly connecting you to your office environment. Designed exclusively for Telephonica Inc. commercial clients, it integrates your mobile device with your Telephonica Hosted Enterprise phone system, offering a comprehensive Unified Communications (UC) solution that keeps you connected, no matter where you are.

Features:

  • Multi-Platform Support: Available on iOS, Android, Windows, and Mac, ensuring you stay connected across all your devices.
  • Unified Identity: Conduct calls with a consistent identity on any device, enhancing your professional image.
  • Video & Audio Conferences: Host or join high-quality video and audio conferences, facilitating collaborative team meetings and discussions with ease.
  • Effortless Chatting: Communicate instantly with integrated chat features, allowing for quick messages and efficient collaboration.
  • Call Handoff: Transition ongoing calls between devices without interruption, offering flexibility in your communication.
  • Comprehensive Management: Manage contacts, voicemails, call history, and settings all in one place, alongside customizable answering rules, greetings, and presence settings for optimized communication.

Important Notes:

  • Exclusive for Telephonica Clients: Usage requires an existing service agreement with Telephonica Inc. Contact us for a consultation if you're interested in becoming a client.
  • Mindful of Mobile Networks: Your agreement to use over mobile networks respects carrier restrictions and possible charges or liabilities from your carrier.
  • Dedicated Support: Our team addresses app-related issues and bug reports, with network support for controlled networks only.

Upgrade your business communication with iTelephonica, where efficiency, flexibility, and connectivity meet.

SIP Trunk / VIRTUAL PRI

Combine voice and Internet over a single Internet connection through your existing phone system. Enjoy crystal-clear calls over a secure private network at significantly less cost.

 

Our SIP Trunking, which uses Session Initiation Protocol, offers benefits for customers with high-speed Internet connections.

We provide crystal-clear voice quality with our facility-based infrastructure in all of the Canadian markets we serve. We connect directly with the Public Switched Telephone Network, so your local calls can be routed straight to the PSTN.

 

SIP Trunking is a perfect solution for telecom service providers that require high-capacity local access of crystal-clear quality and results in immediate reductions in monthly recurring costs over legacy connections. SIP Trunking offers great flexibility, allowing service providers in Canada and around the world almost immediate scale up with lower infrastructure costs.

 

 

 

Telephonica solution delivers the following business benefits:

 

  • Lowering your telecom expenses
  • Fully utilizing your IP Gateway or IP-PBX
  • Quick turn-up (in as little as 2 business days)
  • Vital for Disaster Recovery Planning (DRP)
  • Gaining greater efficiency by merging data and telecom access
  • Easy scalability in 23-channels increments

Features and Capabilities:

  • Each SIP trunk supports 23 simultaneous call paths
  • Toll-quality G.711 with optional G.729 CODEC availability
  • SIP Trunking conforms with SIP v2 (RFC 3261) standard
  • In-band DTMF, and RFC 2833 (RTP Payload DTMF)
  • Voice Activity Detection (VAD) supported
  • Can specify alternate IP address for access – can be integrated for Disaster Recovery planning
  • FAX friendly: G.711 pass-through
  • 24/7 technical support
  • Extensive number coverage across Canada
  • Long distance and Toll free services available

 

Business Telephony

All businesses – from individual consultants to global enterprises - require a phone system that effectively supports their communication with vendors, customers, and clients, and helps them sell their products or services more efficiently.

Mobile-friendly and cloud-based voice (VoIP) communication systems are the best solutions for today’s global infrastructure needs. Nevertheless, many businesses still need to leverage their existing infrastructure or maintain traditional landline or analog phone services.

Whether you need flexible mobile tools to connect a distributed workforce and support collaboration, build a world-class contact center to meet diverse customer needs, or install analog connections for alarms, faxes, elevators, and more – Telephonica has tailored solutions to meet your unique needs and situation.

Keep customers happy and increase sales when calls go to the right person at the right time.

Technical Consulting

Technical consulting Services - With the help of a dedicated engineering team, we provide a full IP management solution ( Phone and Networking systems ) to our clients so the business owners can focus on managing and growing their businesses.

Summary of our services :

 

Install, configure and maintain Unified Communication systems ( CUCM , Carrier grade soft switches , Multi tenant PBX solution )

Install, configure and maintain PBX , IVR systems , call recording in promises

Cisco Unified solutions ( CUCM, CUC , CUPS )

Cisco IP Contact Center ( UCCX )

PSTN, GSM and VoIP integration (media gateways)

Install and configure Routers , Swicthes,  Firewalls, VPN , QoS and Vlan and other network devices and more ...

 

Please contact us for more information.

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Telephone Features

  • Unlimited1 Canadian Long Distance & USA
  • Multilingual Auto Attendant
  • Voicemail to Email
  • Caller ID
  • Advance Music on Hold
  • Call Waiting
  • 3 Way Conference Call
  • Night Service
  • Smart Call Forwarding
  • Advance Hunt Group
  • Call Pickup Group
  • Paging & Intercom
  • Find-Me / Follow-Me
  • Do Not Disturb
  • Departmental Ring Groups
  • Company Phone Directory
  • Call Park
  • Call Recording
  • Business Hour Rules
  • Multiple Offices
  • Unlimited Scalability
  • Conference Bridge
  • Call Queueing
  • CRM Integration

Accelerate your results

We are a creative and specialized team in planning, installing and managing telecommunications and IP network systems. Our goal is to provide companies a reliable , secure, and affordable phone system with all standard and advanced features. Whether you are a small, midsize or big company, or even creating a personal business, Telephonica helps you to increase productivity and optimized your communications..

Improve your ROI with telecommunication experts who can take your solution to the next level.