In a company of 200 employees, the average person spends 6–8 minutes every hour switching between calls, emails, internal chats, and video meetings. That adds up to over 5 hours per week per employee.
Let’s break it down:
200 employees × 5 hours = 1,000 hours per week.
That’s the equivalent of 25 full-time roles — lost in tool-switching.
Real-world example:
A B2B client with 400 employees reduced their average customer response time by 28% after consolidating their communication systems. The result? Higher customer satisfaction and faster internal coordination.
Why unified communication works:
- One interface = less time searching
- Centralized customer history = better tracking
- Fewer handoffs = more time for high-impact work
Thinking about modernizing your setup?
Schedule a diagnostic session with one of our consultants to help assess and optimize your communication workflows.
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