Category: Social media publish

✅ Key Benefits for Businesses with 50+ Employees Cut unnecessary costs → Spot unused lines, redundant services, or outdated plans. → Reallocate savings toward growth or innovation. Boost operational efficiency ...

🔹 1. Make Customer Focus a Core ValueHappy customers start with a customer-first culture. 91% of consumers say service quality affects loyalty. 🔹 2. Simplify the Customer JourneyFewer steps, fewer ...

Telephony is no longer just a way to talk — it’s a strategic asset in today’s hybrid, data-driven business environment. These five trends are already transforming how companies communicate and operate. 1. ...

Case in point: A manufacturing firm with 300 employees across multiple locations transitioned to VoIP. Within 12 months: 42% reduction in telecom expenses Free internal calling across all sites 28% drop ...

In a company of 200 employees, the average person spends 6–8 minutes every hour switching between calls, emails, internal chats, and video meetings. That adds up to over 5 hours per week per ...

In today’s hybrid, fast-moving economy, communication is more than just voice, it’s strategy. Across industries, from dental chains to veterinary clinics, businesses are waking up to a silent revenue leak: ...

In a world where customers expect instant responses, every missed call is more than just a delay — it’s a missed opportunity. A frustrated client. A lost sale. A competitor ...

For many businesses, the inbound call is the first human moment between customer and company — and it can make or break the relationship. In fact, according to Salesforce, 74% ...

By 2030, many telecom providers worldwide will have fully retired legacy copper line (PSTN) infrastructure. The UK has already announced its national switch-off by 2025, and providers in Canada and ...

We’ve all seen it: endless status updates, repeated check-ins, duplicate emails — just to make sure “everyone’s on the same page.” But overcommunication often points to a deeper issue: A ...