Category: Sosial media publish

In today’s competitive market, personalized customer experiences are no longer optional — they’re expected. For operations and sales directors, modern telephony has become a powerful asset for driving targeted, effective ...

Digitalisation has transformed how businesses interact with customers. Local companies must now adopt smart communication tools — and Telephonica.ca is the partner to do it right. 🔹 Real-World Example A regional home services ...

🔹 1. Make Customer Focus a Core Value Happy customers start with a customer-first culture. 91% of consumers say service quality affects loyalty. ➡️ Placez vos clients au centre. 91 ...

Telephony is no longer just a way to talk — it’s a strategic asset in today’s hybrid, data-driven business environment. These five trends are already transforming how companies communicate and operate. 1. ...

📊 47% of employees say poor communication tools directly impact their productivity (according to McKinsey). In fast-paced sales and operations environments, unmanaged mobile communication leads to: Missed calls and lost deals Blurred ...

In today’s fast-paced business world, the way you communicate isn’t just a detail, it’s the backbone of your operations. This week, we explored real challenges businesses face and how smart ...

In today’s fast-paced business world, a single missed call can mean a lost client, or worse, a lost opportunity to build lasting trust. For many companies, phone communication remains the most direct ...

When companies talk about “going global,” they often imagine massive investments, opening physical offices, hiring local teams, and navigating international regulations. But here’s a surprising fact: 👉 Over 70% of global ...

In today’s fast-paced, digital-first world, customers expect instant, personalized support anytime, anywhere. They don’t just want answers; they want fast, accurate, and empathetic interactions, whether they’re on a website, a mobile ...

In a company of 200 employees, the average person spends 6–8 minutes every hour switching between calls, emails, internal chats, and video meetings. That adds up to over 5 hours ...